ACCOUNT DELETION
Delete my account
You can delete your Tinvie account here without installing the app. Enter the email address you signed up with and we will send you a 6-digit verification code.
This is the account deletion page for the Tinvie mobile app, provided by 2FP - For People From People.
How to request deletion
- Enter the email address you signed up to Tinvie with in the form below and press "Send verification code".
- Enter the 6-digit code from your email. It is valid for 15 minutes.
- Tick the confirmation box and press "Permanently delete my account".
Step 1 — Your email address
What is permanently deleted
- Your account (email address, nickname, name, age, avatar and language preference)
- The topics you created and every comment in them
- The comments you wrote in other people’s topics
- Your chat requests, favourites and all in-app activity records
- Your login credentials — the account can never be signed in to again
What is not deleted
- Crime report records kept to meet a legal obligation. These are stored solely because the law requires it, for at most 2 years, and are deleted automatically when that period ends.
- Aggregate statistics that cannot be linked back to you (for example the total number of topics created on a given day).
Deletion happens the moment you confirm the request — there is no additional waiting period. The only exception is the crime report records above: they are kept for at most 2 years to meet a legal obligation and are deleted automatically when that period ends.
If you have a premium subscription
We will try to cancel it for you. Because billing lives on the store side (Google Play / App Store), we recommend checking the cancellation in your own store account as well — on iPhone in particular, Apple only lets the user cancel. Your account is deleted either way; no refund is issued for the remaining subscription period.
Other ways
You can also delete it from the app: Profile → Delete Account.
If you run into trouble, write to privacy@tinvie.com.